South Texas Refuse Inc - Logo
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Serving South Texas  

Monday - Friday:   8:00 am - 5:00 pm

Main

(830) 426-4260

Local

(830) 426-4261

Frequently Asked Questions

Residential FAQs

  • When should I place my STRD can out?

    All trash must be out by 7:00 am to avoid being missed by our collection crews and only STRD cans will be serviced. If you need an additional can contact the office for more information.

  • What items are not acceptable?

    No batteries, hazardous materials, oils, or tires are accepted. Avoid putting dirt, sand, rock, or other heavy materials that may exceed the weight capacity of the cart. 

  • What options do I have to pay my bill?

    Your bill can be automatically withdrawn with your Visa, MasterCard, or Discover. To obtain an authorization form, please call our office.


    You can pay by phone. Make a one-time payment over the phone with Visa or MasterCard by calling our Customer Service Department. 


    Mail in your check or money order. Please include your invoice number when mailing your checks or money orders.


    South Texas Refuse Disposal, Inc.

    P.O. Box 188

    Hondo, TX 78861


  • Can I schedule a bulk pick up? How do I dispose of a used mattress or couch?

    South Texas Refuse Disposal has collection stations in Medina County. Visit the nearest

    collection station to properly dispose of extra large or bulky items that too heavy for your regular

    trash container or bin.


    Items considered bulk include:


    • Appliances, TV’s, and electronics
    • Household furniture
    • Scrap Metal
    • Tires- up to 6

Roll-Off Containers FAQs

  • What size dumpsters can I rent?

    STRD offers a variety of roll-off containers for rent:

    • 20yd
    • 30yd
    • 40 yd

  • How much does it cost to rent a dumpster?

    Price varies based on location.

  • What items can’t go in a dumpster?

    Tires, Brush, and Hazardous Materiels.

Collection Stations FAQs

  • What are the hours to the collection station?

    All locations are open every Saturday 8-4

    Castroville is open Tuesday and Saturday 8-4

  • Where are the collection stations located?

    We offer several locations in Medina County. Click here for the full list of locations and directions.

  • What can I take to the collection station?

    You can take household garbage as well as bulk material.

  • What items are not acceptable at the collection station?

    Batteries, hazardous materials, oils, or brush.


    Limit of six tires.

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